• 1. 如何登录账号?

    点击【我→登录】使用华为Uniportal帐号登录,如已在华为官网注册过账号,则可以直接使用,如登录仍有问题,请点击反馈

  • 2. 如何退出账号

    点击【我→设置→退出登录】。

  • 3. 如何注销账号

    点击【我→设置→注销账号】,注销账号会同时终止账号下其他华为应用的服务,请慎重注销。

  • 4. 如何添加常用应用?

    您可以把常用的应用放在首页,方便您下次快速使用,进入【首页应用→更多→右上角管理→添加应用→保存】。

  • 5. 如何关注产品/部件?

    关注产品后方便您下次快速查询产品相关资料,查询部件维保状态。
    方法一:进入【首页→关注产品→管理→添加产品/部件】。
    方法二:进入产品资料页,点击右上角关注即可。

  • 6. 如何使用扫一扫?

    进入首页右上角,点击扫一扫功能,扫描华为设备的二维码、条形码可查看设备相关信息,还支持手动输入SN号、BOM号查询。

  • 1. How do I log in to the app?

    Tap Me > Log In, and log in with your Uniportal account. If you have already registered an account on the Huawei official website, you can use it directly. Otherwise, you can tap Create Account. If login doesn't work, please tap Feedback.

  • 2. How do I log out of the app?

    Tap Me > Settings > Log Out.

  • 3. How do I deregister my account?

    Tap Me > Settings > Deregister. Deregistering an account will terminate the other Huawei app services your account uses. Exercise caution when deregistering the account.

  • 4. How can I quickly access a frequently used application?

    You can put frequently used applications on the homepage for quick access by performing the following operations: Tap Homepage Applications > More > Manage, select the corresponding applications, and click Save.

  • 5. How do I add products/components to My Products?

    There are two ways to add products or components to My Products on the homepage, allowing you to quickly search for product information or the maintenance status of components.
    Option 1: On the homepage, tap My Products > Manage > Add Product/Add Component.
    Option 2: Go to the product details page and click Follow in the upper right corner.

  • 6. How can I use the scan function?

    You can click the scanner icon in the upper right corner of the homepage to scan the QR codes or bar codes of Huawei products. You can also enter the product's serial number (SN) or Bill of Material (BOM) number to search for related information.